Shipping and Returns

Shipping & Returns

Shipping

  • Orders ship from our warehouse within 2 business days.

  • You’ll receive a tracking email as soon as your Cappy Camera is on the way.

  • Shipping times vary by location, but most orders arrive within 3–7 business days in North America.

  • International delivery times vary depending on local carriers and customs.

Returns

  • You can return unused products within 30 days of delivery.

  • The product must be in its original condition with all accessories included.

  • To start a return, email hello@cappycamera.com with your order number.

Exchanges & Warranty

  • If your camera arrives damaged or not working, contact us within 7 days for a replacement.

  • Cappy Camera includes a 90-day limited warranty covering manufacturing issues.

Support

If you have questions about your shipment, a return, or anything else, reach out to:
hello@cappycamera.com